Introduction of services

From IT Consulting to Software Package Consulting, Augmentare has hands-on-experience in a broad range of IT services & solutions across industries. We deliver world-class results with our process oriented approach & extensive domain knowledge.

Our consulting services leverage on our technical expertise and delivery experience working as a seamless extension of on-shore client teams. Our quick turnaround time in delivery and agile processes addresses your IT needs in the most efficient manner. Our process assets are built on CMMI & ISO standards; the use of appropriate methodologies like Agile, RUP, iterative and waterfall, combined with PMI best practices stand a testimony to our experience in this domain.

Key Offering

At Augmentare, we offer a broad range of IT services and solutions allowing us to be the one-stop shop for our clients. Our service delivery model is flexible and quickly adaptable to our clients' needs.

From Concept to Support

Augmentare Advantage

True certainty of success comes from working with someone you trust to provide the insight, support and expertise that will propel your business forward. Experience the Augmentare advantage:

  • Option of Fully-outsourced/Co-sourced, Onsite/Offsite/Off-shore solution delivery to maximise ROI
  • Deep understanding of the evolving IT landscape
  • Highly mature and industry-specific consulting solutions
  • Our solutions are aligned to the ever changing market needs
  • With seamless access to our Consultants, it is exactly like working with your own team

Services Statement

Partner with Augmentare to successfully augment your strategic Team to achieve higher quality standards and faster time to market. We are an undisputed leader in IT staffing services and our testimonials stand witness to our commitment in providing the most innovative Services possible to maximize clients' potential.

Support Statement

Our proactive approach towards preventive maintenance, software support, functionality and stability enables us to deliver higher client satisfaction. We listen, understand and work very closely with our clients as per their business needs. We have dedicated infrastructure and team to provide world class support services for our clients.

IT Consulting

With a multi-skilled and agile consulting team, we exceed your expectations in providing robust IT Strategy & efficiency. Our IT Consulting services include:

  • System integration
  • Testing
  • Application development
  • Application management

Our strategic recruitment practice takes pride in our evaluation processes that help find the best talent in the industry.

Technology Consulting

We understand business ambitions providing 360°assessment and resolution to business problems ensuring compliance. Our technology engagement consulting model offers multi-disciplinary team with domain & functional, process improvement, business intelligence, and technology/architecture experts.

Our consulting power revolves around implementation of four key factors:

  • Standardization
  • Consolidation/Integration
  • Automation
  • Optimization

We help align your Technology with strategic business initiatives. We offer optimum solutions and hybrid processes with the most appropriate resources to meet constantly changing global market standards.

Architecture Community

Augmentare Architect Community (AAC) is the technology think-tank of the company, responsible for all success driven solutions. This is a specialist group comprising of senior practitioners with more than a decade's experience in various technologies.

The main pursuit of the AAC is to conceptualize robust and scalable technology frameworks. It helps clients identify solutions to suit their complexities in the larger organizational and technology context.

Architecture and Middleware expertise drive our architecture practice. Services provided by AAC include:

  • Strategy mapping
  • IT Consolidations
  • User experience scenarios         
  • Business architecture    
  • Functional architecture
  • Technical architecture

Process Consulting

Process Consulting: Augmentare is a global leader in business process consulting, offering a broad portfolio of industry-specific services. With deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering, our Business Process Consulting practice helps clients achieve operational excellence.

Augmentare' Business Analysis Group provides strategic advice to streamline business processes and ensure alignment of technology with business objectives.

Our services include

  • Business Analysis Group for Functional and Technology Strategy roadmaps
  • Project Management Office (PMO) to prioritise & manage project implementation
  • Software Process Consulting Services for the complete software life cycle
  • Process Improvement services with four phase approach to deliver integrated software improvement services.

CRM Consulting

With in-depth knowledge of CRM best practices, technology and processes, we offer Software Package Consulting services in product review, selection to proof of concept, implementation and integration. We also conduct workshops on CRM best practices

Our areas of expertise & services include:

  • CRM strategy implementation best practices
  • Multi-channel customer service and support
  • Sales automation, marketing and analytics
  • Mobile & contact Centre solutions

CRM Consulting Services Highlights:

  • Building a business case and measuring success of CRM
  • Advising on the appropriate CRM application
  • Selection process for CRM vendor
  • Advising on the best fit implementation partner
  • Assessing and advising on the implementation plan
  • Evolution of CRM based technology architecture
  • Improving quality of services across the company
  • Creating a single view of the customer
  • Creating improved customer insight through analytics
  • Providing focused industry expertise in Telecommunications, Hi-Tech companies and Financial Services
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